Privacy Policy

Effective Date: 01/01/2025

Privacy Policy

Last updated: 01/01/2025

At Open Port Therapy and Life Enhancing Strategies, your privacy is a priority. Whether you are visiting our website, engaging in therapy, booking coaching services, or purchasing digital products, we are committed to protecting your personal information with transparency, care, and integrity.

1. Information We Collect

We may collect personal data in the following ways:

Personal Information: Your name, email address, phone number, billing information, and any details you voluntarily submit when requesting therapy, booking coaching, subscribing to emails, or purchasing products or services.

Payment Information: Payments are processed through secure, third-party platforms (e.g., Stripe, PayPal). We do not store or directly handle your credit card information.

Usage Data: We use cookies and similar technologies to gather website interaction data such as IP address, browser type, device information, and pages visited. This helps us understand and improve your user experience.

2. How We Use Your Information

We may use your information to:

Provide and manage coaching or therapy services

Process payments and deliver products or confirmations

Respond to inquiries, support requests, and service updates

Send newsletters or promotional materials (only with your explicit consent)

Improve our website performance, services, and user experience

Meet legal obligations or protect our rights and safety

3. Protecting Your Information

We take security seriously. Your data is protected through appropriate physical, technical, and administrative safeguards, including:

Encrypted communications and secure data storage

HIPAA-compliant systems for therapy services

Limited access to client information

Regular review of our data protection processes

Please note: While we do everything in our power to protect your information, no method of digital transmission or storage is completely secure. By using our site or services, you accept this inherent risk.

4. Sharing Your Information

We do not sell, rent, or trade your personal data. We only share information when absolutely necessary, such as:

To process payments through trusted third parties (e.g., Stripe, PayPal)

To deliver emails or content via platforms like Mailchimp

To comply with legal requirements or enforce our terms

All third-party partners are vetted and expected to maintain strong privacy standards.

5. Cookies and Tracking Technologies

Our site uses cookies to enhance your browsing experience and analyze traffic. Cookies are small files stored on your device that help remember preferences or usage behavior.

You may disable cookies in your browser settings, but doing so could limit functionality of the site.

6. Your Rights

You have the right to:

Access & Update Your Info: Request the data we hold about you and correct any inaccuracies

Opt-Out: Unsubscribe from email communications at any time using the “unsubscribe” link provided

Request Deletion: Ask for your personal data to be deleted, subject to legal and contractual obligations

To exercise any of these rights, email us at leslieramoslmhc@gmail.com

7. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the content or privacy practices of those external sites. We encourage you to review their privacy policies before submitting any information.

8. Children’s Privacy

Our services are intended for adults 18 years and older. We do not knowingly collect personal information from children. If we become aware that data has been collected from a minor, it will be deleted promptly.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated date. We recommend reviewing this page periodically to stay informed.

10. Contact Us

For questions or concerns about this Privacy Policy or how your data is handled, please contact:

Leslie Ramos, LMHC
📧 Email: leslieramoslmhc@gmail.com
📞 Phone: 813-400-0781